WebSideStory Reviewer's Comments

The HitBox Professional package offered by WebSideStory supports 50,000 page views per month for $34.95 per month. Additional pages are billed at 65 cents per 1000 views if your page views should go over the allotted amount.

HitBox offers some good conversion data such as the average number of visitors per hour compared to the number of orders per hour. It also tracks referrer URLs and domains compared to revenue as well as the type of visitor compared to revenue. However, it does not evaluate keywords or search engines compared to revenue and most stats cannot be drilled down on.

It has a unique report called a loyalty index that relates the number and percent of visitors that have made repeat visits. It also reports top navigation paths, entry/exit pages and directories visited. Reports can easily be exported to Word, Excel or a Comma Delimited File.

This service has some of the best page stat abilities and an easy to understand top path analysis but we would like to see more campaign and conversion reports.

Please Note: We did not actually install tracking code into our HTML pages from this service. Review is based on available information, demos and experiences with customer service.